Refund Policy
At Dokanghar, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery.
- Refunds or replacements are available only for eligible products that meet our return conditions.
- Products must be unused, in their original packaging, and accompanied by the purchase invoice.
- Refunds are not applicable for products damaged due to misuse, accidental damage, or normal wear and tear.
- Once the returned product is inspected and approved, the refund will be processed through the original payment method or as store credit, depending on the payment type.
- Shipping charges are generally non-refundable unless the return is due to our error.
For any refund-related assistance, please contact our customer support team before returning a product.
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